Testimonials


"GEEZ! Could you be any better/faster at customer service??? LOL just kidding :) I mean really...I ordered on Thursday, and received my package on Saturday!! You amazed me, and I love my items! Thank you very much. Signed ~ A new, very loyal customer :)" -Scott, Washington

"I’ve never done this before, but I just have to tell you how delighted I was with my order. First, I was just stunned at how FAST you shipped my order; and then when it arrived, I opened it with anxiety expecting the icing decorations to be broken and cracked, but was really, really impressed with the care you took in wrapping and packaging these delicate items – and NOT A SINGLE PIECE was broken or even cracked!! Thank you so much!!! Worth every penny!" -Barbara, Georgia

"Just a quick note to tell you how THRILLED I was to receive my order. Everything was so beautiful (better than pictured!) and packed so stylishly...Well done! Thank you again for your prompt attention to my order." -Kathleen, New Jersey

"WOW!!!!! That was the fastest shipping ever!!!!!!!!!!!!!!!!!!! Thanks for the great products at a great price. I will visit again soon! Thanks! Very friendly customer service,too!!" -Danielle, Missouri

"Your site just becomes more awesome, awesome, awesome!! Need I say more. You show and share such lovely ideas. I am thrilled when I find an email from Fancy Flours in my mailbox." -Sharon, Wisconsin

"This is a good opportunity for me to let you know how much I appreciate Fancy Flours, not only the amazing range of products you offer, but also the information, recipes and inspiration in your newsletter and blog. Thank You!" -Janet, Virgina

"I would just like to compliment your company on your "No-Fail Sugar Cookie" recipe. I made a batch of cookies today for my doctor's office, and they are probably one of the best sugar cookie recipes I have ever made. I really like how nice and crisp they come out, and how workable the dough is. I will definitely use this recipe again!" -Eileen, Pastry Chef, Connecticut

"I simply wanted to write and tell you how pleased I am with your company. I have submitted several orders over the past few months (I was working on a marathon cupcake bake for my daughters wedding). Your items are top-quality and your customer service focus is, spot-on! It's nice doing business with a company that offers consistency and comparative pricing. Thank you! I am now settling into a more normal routine and plotting my next big baking excursion: Christmas! ;)" -Margie, Texas

"I enjoy the Fancy Flours catalogue and web site immensely and am always inspired by what I see. In fact, I've passed catalogues along to my sister, my friends, even my daughter's teacher. Everyone has the same "Oh, Wow!" response. Now I can tell them that your customer service doesn't end when the order has shipped. I realize I'm gushing but. . . you guys rock!!" - Kathy, New Jersey

"To everyone at fancyflours, I just received my second order ever from Fancy Flours and i just have to say that you have a lifelong customer in me. I have never been happier with making online purchases before, everything comes so fast and is packaged so beautifully. You carry the most wonderful things, your purchaser has a keen eye. I especially love the transfer sheets, most of which i've never seen anywhere and i've lived in nyc my entire life surrounded by places like la maison du chocolat and jacques torres! I just love shopping with you, you make this pastry chef very, very happy! Looking forward to my future purchases with you." -Natascha, New York

"Just a quick note to say how impressed I have been with both your products and ordering system - my goods arrived before time, all in good order, and exactly what I wanted! Keep up the good work, it's a shame we don't have anything as good as this in Britain! I shall keep using your website for all my baking needs and recommend it to friends - it's fantastic! Many thanks, and kind regards." -Ruth, Great Britain

"OMG, there i said it... your box arrived and you truly made my day! you did such a wonderful job of packing all my goodies it just astounded me! today is my bday, i just called my husband to thank him for my present, from you, even though i bought it and never intended it as my gift, but it was presented so beautifully i just must acknowledge you! i love all my items, all arrived perfect, but the extra mile you go with wrapping everything so well is unique, thank you! happy holidays, a very happy shopper who is now going to tell all her baking friends where to shop online!" -Jain, California

Just wanted to let you know how impressed I am with the quality and selection of items you offer. I am a fan! - Linda M.

The person who does your packing and shipping does a fantastic job!! I placed my order yesterday morning and received it just a few minutes ago. Also, the tissue paper wrapping and labels are a beautiful touch, when I opened the box I was very impressed! Great job!! - Christy

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